Previous incidents
Degraded performance
Resolved Jul 31, 2025 at 3:40pm UTC
All systems are back online. We have restored the corrupted cloud storage from a backup.
2 previous updates
Synthflow API is down
Resolved Jul 30, 2025 at 10:14am UTC
Synthflow API recovered.
1 previous update
Increased latency on calls
Resolved Jul 24, 2025 at 4:10pm UTC
Vendor incident resolved.
1 previous update
Issues with phonenumbers purchased via Synthflow
Resolved Jul 24, 2025 at 5:34am UTC
Issue resolved.
1 previous update
API and website outage
Resolved Jul 20, 2025 at 8:28pm UTC
The vendor has resolved their issue.
1 previous update
Degraded Performance on Outbound Calls
Resolved Jun 25, 2025 at 9:08pm UTC
Outbound calls are back online. The downstream vendor has resolved the issue.
1 previous update
We’re currently experiencing issues.
Resolved Jun 12, 2025 at 6:35pm UTC
Service Disruptions Due to Google, Cloudflare, Github, 11Eleventlabs, OpenAI.
Partial Service Interruption for Inbound Calls
Resolved May 29, 2025 at 12:48pm UTC
We are currently experiencing downtime affecting some inbound calls due to an issue with a third-party vendor. Our team is actively working with the vendor to implement an immediate fix. This issue only impacts a subset of inbound calls running on Voice Engine v2.
Synthflow Website is down
Resolved May 28, 2025 at 5:01pm UTC
Synthflow Website recovered.
3 previous updates
Synthflow API is down
Resolved May 28, 2025 at 11:41am UTC
Synthflow API recovered.
1 previous update
Synthflow API is down
Resolved May 20, 2025 at 4:33pm UTC
Synthflow API recovered.
1 previous update
Synthflow API is down
Resolved May 8, 2025 at 9:41am UTC
Synthflow API recovered.
1 previous update
Synthflow API is down
Resolved May 7, 2025 at 3:45pm UTC
Synthflow API recovered.
1 previous update