Previous incidents
Degraded performance
Resolved Jul 31 at 11:40am EDT
All systems are back online. We have restored the corrupted cloud storage from a backup.
2 previous updates
Synthflow API is down
Resolved Jul 30 at 06:14am EDT
Synthflow API recovered.
1 previous update
Increased latency on calls
Resolved Jul 24 at 12:10pm EDT
Vendor incident resolved.
1 previous update
Issues with phonenumbers purchased via Synthflow
Resolved Jul 24 at 01:34am EDT
Issue resolved.
1 previous update
API and website outage
Resolved Jul 20 at 04:28pm EDT
The vendor has resolved their issue.
1 previous update
Degraded Performance on Outbound Calls
Resolved Jun 25 at 05:08pm EDT
Outbound calls are back online. The downstream vendor has resolved the issue.
1 previous update
We’re currently experiencing issues.
Resolved Jun 12 at 02:35pm EDT
Service Disruptions Due to Google, Cloudflare, Github, 11Eleventlabs, OpenAI.
Partial Service Interruption for Inbound Calls
Resolved May 29 at 08:48am EDT
We are currently experiencing downtime affecting some inbound calls due to an issue with a third-party vendor. Our team is actively working with the vendor to implement an immediate fix. This issue only impacts a subset of inbound calls running on Voice Engine v2.
Synthflow Website is down
Resolved May 28 at 01:01pm EDT
Synthflow Website recovered.
3 previous updates
Synthflow API is down
Resolved May 28 at 07:41am EDT
Synthflow API recovered.
1 previous update
Synthflow API is down
Resolved May 20 at 12:33pm EDT
Synthflow API recovered.
1 previous update
Synthflow API is down
Resolved May 08 at 05:41am EDT
Synthflow API recovered.
1 previous update
Synthflow API is down
Resolved May 07 at 11:45am EDT
Synthflow API recovered.
1 previous update