Previous incidents

July 2025
No incidents reported
June 2025
Jun 25, 2025
1 incident

Degraded Performance on Outbound Calls

Degraded

Resolved Jun 25 at 05:08pm EDT

Outbound calls are back online. The downstream vendor has resolved the issue.

1 previous update

Jun 12, 2025
1 incident

We’re currently experiencing issues.

Resolved Jun 12 at 02:35pm EDT

Service Disruptions Due to Google, Cloudflare, Github, 11Eleventlabs, OpenAI.

May 2025
May 29, 2025
1 incident

Partial Service Interruption for Inbound Calls

Resolved May 29 at 08:48am EDT

We are currently experiencing downtime affecting some inbound calls due to an issue with a third-party vendor. Our team is actively working with the vendor to implement an immediate fix. This issue only impacts a subset of inbound calls running on Voice Engine v2.

May 28, 2025
2 incidents

Synthflow Website is down

Downtime

Resolved May 28 at 01:01pm EDT

Synthflow Website recovered.

3 previous updates

Synthflow API is down

Downtime

Resolved May 28 at 07:41am EDT

Synthflow API recovered.

1 previous update

May 20, 2025
1 incident

Synthflow API is down

Downtime

Resolved May 20 at 12:33pm EDT

Synthflow API recovered.

1 previous update

May 08, 2025
1 incident

Synthflow API is down

Downtime

Resolved May 08 at 05:41am EDT

Synthflow API recovered.

1 previous update

May 07, 2025
1 incident

Synthflow API is down

Downtime

Resolved May 07 at 11:45am EDT

Synthflow API recovered.

1 previous update