Maintenance

What We're Doing:
We will be performing scheduled maintenance on our knowledge base infrastructure to improve system reliability and performance. During this window, our engineering team will apply updates that may temporarily affect knowledge base availability.

When:
Scheduled Window: 02-02-2026 10:00AM CET-11:00AM CET
Expected Actual Impact Duration: Up to 15 minutes during the maintenance window

Impact:
Downtime: Knowledge base services may experience intermittent availability
Customer-f...

What We’re Doing:
We will be performing scheduled infrastructure maintenance to migrate part of production workloads to a new, optimized GKE node pool. This change is based on observed resource utilization and is intended to improve cost efficiency while maintaining current performance and reliability.

When:
Scheduled Window: 02-04-2026, 10:00 AM – 11:00 AM CET
Expected Actual Impact Duration: Minimal; up to 10–15 minutes during the maintenance window

Impact:
Downtime: No planned downtime; ...

Our team will be performing essential maintenance on our telephony infrastructure. During this one-hour window, some calls may experience a brief interruption of up to ten minutes.

We will provide real-time updates on our status page throughout the maintenance period.

Date: February 11, 2026
Time: 08:00 CET
Expected Duration: 1-10 minutes

One of our third-party vendors is performing scheduled maintenance on infrastructure that supports our Knowledge Base system. During this time, Knowledge Base search and retrieval features may be temporarily unavailable or experience brief interruptions.
We apologize for any inconvenience.

Our team will be performing essential maintenance on our telephony infrastructure. During this one-hour window, some calls may experience a brief interruption of up to ten minutes.

We will provide real-time updates on our status page throughout the maintenance period.