Outage Impacting Synthflow Purchased numbers
Resolved
Oct 21, 2025 at 4:18am UTC
AWS issue resolved.
Affected services
Synthflow Dashboard
Synthflow API
Updated
Oct 20, 2025 at 4:26pm UTC
Unfortunately, AWS issue is ongoing so some calls with Synthflow numbers might sporadically fail.
Affected services
Synthflow Dashboard
Synthflow API
Updated
Oct 20, 2025 at 3:58pm UTC
Issue resolved.
Affected services
Synthflow Dashboard
Synthflow API
Created
Oct 20, 2025 at 3:25pm UTC
Due to an ongoing AWS outage, phone numbers purchased through Synthflow are currently unable to make outbound calls.
If you are using your own custom SIP telephony setup, calls continue to work normally.
We’re actively monitoring the situation and will provide updates as soon as AWS service is restored.
Affected services
Synthflow Dashboard
Synthflow API