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Degraded
AWS Outage Impacting Synthflow Outbound Numbers
Oct 20 at 03:00am EDT
Affected services
Synthflow Platform
Synthflow API
Resolved
Oct 20 at 06:48am EDT
AWS issue is resolved.
Affected services
Created
Oct 20 at 03:00am EDT
Due to an ongoing AWS outage, phone numbers purchased through Synthflow are currently unable to make outbound calls.
If you are using your own custom SIP telephony setup, calls continue to work normally.
We’re actively monitoring the situation and will provide updates as soon as AWS service is restored.
Affected services