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Degraded

AWS Outage Impacting Synthflow Outbound Numbers

Oct 20, 2025 at 7:00am UTC
Affected services
Synthflow Dashboard
Synthflow API

Resolved
Oct 20, 2025 at 10:48am UTC

AWS issue is resolved.

Created
Oct 20, 2025 at 7:00am UTC

Due to an ongoing AWS outage, phone numbers purchased through Synthflow are currently unable to make outbound calls.

If you are using your own custom SIP telephony setup, calls continue to work normally.

We’re actively monitoring the situation and will provide updates as soon as AWS service is restored.