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Degraded

Delayed outbound calls

Oct 15 at 02:15pm IST
Affected services
Synthflow Dashboard
Synthflow API

Resolved
Oct 15 at 03:36pm IST

This issue has now been resolved.

Created
Oct 15 at 02:15pm IST

We are currently experiencing an issue causing delays in the start of outbound calls. Some users may experience up to a 15-minute delay in receiving outbound calls. We have identified the issue and are rolling out a fix.