Incidents reported on status page for SynthflowAI https://status.synthflow.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/8fbd4fa6e87ad34fca7f6fb64a2d2e8b.png https://status.synthflow.ai/ en https://status.synthflow.ai/incident/609179 Wed, 25 Jun 2025 21:08:00 -0000 https://status.synthflow.ai/incident/609179#a4c9e883d13728e7aea1607b7d5bacf6783c4d1f240ffe9880950724293948a5 Outbound calls are back online. The downstream vendor has resolved the issue. https://status.synthflow.ai/incident/609179 Wed, 25 Jun 2025 21:08:00 -0000 https://status.synthflow.ai/incident/609179#a4c9e883d13728e7aea1607b7d5bacf6783c4d1f240ffe9880950724293948a5 Outbound calls are back online. The downstream vendor has resolved the issue. https://status.synthflow.ai/incident/609179 Wed, 25 Jun 2025 20:59:00 -0000 https://status.synthflow.ai/incident/609179#90e6f02017ac1b9da91ea6e45ab52004595c2a2ce00a34585ebc88bcb0b67d36 One of our vendors is currently experiencing an outage, which is causing degraded performance on outbound calls. They are investigating the issue and working towards a fix. https://status.synthflow.ai/incident/609179 Wed, 25 Jun 2025 20:59:00 -0000 https://status.synthflow.ai/incident/609179#90e6f02017ac1b9da91ea6e45ab52004595c2a2ce00a34585ebc88bcb0b67d36 One of our vendors is currently experiencing an outage, which is causing degraded performance on outbound calls. They are investigating the issue and working towards a fix. https://status.synthflow.ai/incident/601864 Thu, 12 Jun 2025 18:35:00 -0000 https://status.synthflow.ai/incident/601864#e5cb654653a1d12f6eeb8397e66d7547b510ba4c63fc4e47a9ad2209234a871a Service Disruptions Due to Google, Cloudflare, Github, 11Eleventlabs, OpenAI. https://status.synthflow.ai/incident/601864 Thu, 12 Jun 2025 18:35:00 -0000 https://status.synthflow.ai/incident/601864#e5cb654653a1d12f6eeb8397e66d7547b510ba4c63fc4e47a9ad2209234a871a Service Disruptions Due to Google, Cloudflare, Github, 11Eleventlabs, OpenAI. https://status.synthflow.ai/incident/601864 Thu, 12 Jun 2025 18:35:00 -0000 https://status.synthflow.ai/incident/601864#e5cb654653a1d12f6eeb8397e66d7547b510ba4c63fc4e47a9ad2209234a871a Service Disruptions Due to Google, Cloudflare, Github, 11Eleventlabs, OpenAI. https://status.synthflow.ai/incident/583533 Thu, 29 May 2025 12:48:00 -0000 https://status.synthflow.ai/incident/583533#0055ff57622439fc7b4546d1f95c52cf7c3f2c1cc5cdc6d8ceb32595fa1880bb We are currently experiencing downtime affecting some inbound calls due to an issue with a third-party vendor. Our team is actively working with the vendor to implement an immediate fix. This issue only impacts a subset of inbound calls running on Voice Engine v2. https://status.synthflow.ai/incident/583533 Thu, 29 May 2025 12:48:00 -0000 https://status.synthflow.ai/incident/583533#0055ff57622439fc7b4546d1f95c52cf7c3f2c1cc5cdc6d8ceb32595fa1880bb We are currently experiencing downtime affecting some inbound calls due to an issue with a third-party vendor. Our team is actively working with the vendor to implement an immediate fix. This issue only impacts a subset of inbound calls running on Voice Engine v2. https://status.synthflow.ai/incident/582876 Wed, 28 May 2025 17:01:15 -0000 https://status.synthflow.ai/incident/582876#ba712e51654ff2e44b965ea81c6945655c5522bb12df28e8ed44628313852117 Synthflow Website recovered. https://status.synthflow.ai/incident/582876 Wed, 28 May 2025 16:27:59 -0000 https://status.synthflow.ai/incident/582876#6b8876e9ee2ab3c3c384e12348cad719e5e0431b4a1f104b30a71c1f31ebe7dc Synthflow Website went down. https://status.synthflow.ai/incident/582876 Wed, 28 May 2025 16:23:39 -0000 https://status.synthflow.ai/incident/582876#b770388f0d814335a6219a3a8975cd57cf3b59805cb0db41de66e5b28bc56988 Synthflow Website recovered. https://status.synthflow.ai/incident/582876 Wed, 28 May 2025 15:58:01 -0000 https://status.synthflow.ai/incident/582876#7397e20c77c368c0449f254017f1a1d6780a64270cb4b86a705b97069dfd1859 Synthflow Website went down. https://status.synthflow.ai/incident/582749 Wed, 28 May 2025 11:41:01 -0000 https://status.synthflow.ai/incident/582749#234270ec0410b7b1805333b044b3da0d1a7197c4bebf22496c385be58dc7bf10 Synthflow API recovered. https://status.synthflow.ai/incident/582749 Wed, 28 May 2025 11:36:00 -0000 https://status.synthflow.ai/incident/582749#cb35fbc4fd123a4efbb82cd09055ddc7fcf4301679ef14f3594ab6978b0c51cc The Synthflow API experienced downtime during a release. The release was promptly rolled back, and the issue was resolved. https://status.synthflow.ai/incident/575341 Mon, 26 May 2025 08:38:31 +0000 https://status.synthflow.ai/incident/575341#18673a18dcf825692d799af583afd6c3ce2e588fa244ab2eeae4b6121c1a7b2f Maintenance completed https://status.synthflow.ai/incident/575341 Mon, 26 May 2025 08:38:31 -0000 https://status.synthflow.ai/incident/575341#8a753cf8e17a2b3ee8fa13d51793a5053f8f2524ce5f3352f2376f7c2b6d430c We’re rolling out an update on Monday, 26 May, from 10:00-11:00am CET (4:00-5:00am ET). During this time, inbound calls to the Synthflow platform may be unavailable. You may experience temporary call drops or failures during this window. ✅ No other parts of the system will be affected. 🛠️ No action is required on your end. Thank you for your patience! The Synthflow AI Team https://status.synthflow.ai/incident/575341 Mon, 26 May 2025 08:38:31 +0000 https://status.synthflow.ai/incident/575341#18673a18dcf825692d799af583afd6c3ce2e588fa244ab2eeae4b6121c1a7b2f Maintenance completed https://status.synthflow.ai/incident/575341 Mon, 26 May 2025 08:38:31 -0000 https://status.synthflow.ai/incident/575341#8a753cf8e17a2b3ee8fa13d51793a5053f8f2524ce5f3352f2376f7c2b6d430c We’re rolling out an update on Monday, 26 May, from 10:00-11:00am CET (4:00-5:00am ET). During this time, inbound calls to the Synthflow platform may be unavailable. You may experience temporary call drops or failures during this window. ✅ No other parts of the system will be affected. 🛠️ No action is required on your end. Thank you for your patience! The Synthflow AI Team https://status.synthflow.ai/incident/575341 Mon, 26 May 2025 08:00:35 -0000 https://status.synthflow.ai/incident/575341#8a753cf8e17a2b3ee8fa13d51793a5053f8f2524ce5f3352f2376f7c2b6d430c We’re rolling out an update on Monday, 26 May, from 10:00-11:00am CET (4:00-5:00am ET). During this time, inbound calls to the Synthflow platform may be unavailable. You may experience temporary call drops or failures during this window. ✅ No other parts of the system will be affected. 🛠️ No action is required on your end. Thank you for your patience! The Synthflow AI Team https://status.synthflow.ai/incident/575341 Mon, 26 May 2025 08:00:35 -0000 https://status.synthflow.ai/incident/575341#8a753cf8e17a2b3ee8fa13d51793a5053f8f2524ce5f3352f2376f7c2b6d430c We’re rolling out an update on Monday, 26 May, from 10:00-11:00am CET (4:00-5:00am ET). During this time, inbound calls to the Synthflow platform may be unavailable. You may experience temporary call drops or failures during this window. ✅ No other parts of the system will be affected. 🛠️ No action is required on your end. Thank you for your patience! The Synthflow AI Team https://status.synthflow.ai/incident/571675 Thu, 22 May 2025 08:55:15 +0000 https://status.synthflow.ai/incident/571675#fe64c5e65b4fffbba3fb95886ea58e49041acb4b5faeefe237237e57deadfc90 Maintenance completed https://status.synthflow.ai/incident/571675 Thu, 22 May 2025 08:55:15 -0000 https://status.synthflow.ai/incident/571675#cd6d3d4ca51463b36732da1106f650958f10437285d4b3ba8efd73a81901568d We’re rolling out an update on Thursday, 22 May, from 10:00-11:00am CET (4:00-5:00am ET). During this time, inbound calls to the Synthflow platform may be unavailable. You may experience temporary call drops or failures during this window. ✅ No other parts of the system will be affected. 🛠️ No action is required on your end. Thank you for your patience! The Synthflow AI Team https://status.synthflow.ai/incident/571675 Thu, 22 May 2025 08:55:15 +0000 https://status.synthflow.ai/incident/571675#fe64c5e65b4fffbba3fb95886ea58e49041acb4b5faeefe237237e57deadfc90 Maintenance completed https://status.synthflow.ai/incident/571675 Thu, 22 May 2025 08:55:15 -0000 https://status.synthflow.ai/incident/571675#cd6d3d4ca51463b36732da1106f650958f10437285d4b3ba8efd73a81901568d We’re rolling out an update on Thursday, 22 May, from 10:00-11:00am CET (4:00-5:00am ET). During this time, inbound calls to the Synthflow platform may be unavailable. You may experience temporary call drops or failures during this window. ✅ No other parts of the system will be affected. 🛠️ No action is required on your end. Thank you for your patience! The Synthflow AI Team https://status.synthflow.ai/incident/571675 Thu, 22 May 2025 08:00:41 -0000 https://status.synthflow.ai/incident/571675#cd6d3d4ca51463b36732da1106f650958f10437285d4b3ba8efd73a81901568d We’re rolling out an update on Thursday, 22 May, from 10:00-11:00am CET (4:00-5:00am ET). During this time, inbound calls to the Synthflow platform may be unavailable. You may experience temporary call drops or failures during this window. ✅ No other parts of the system will be affected. 🛠️ No action is required on your end. Thank you for your patience! The Synthflow AI Team https://status.synthflow.ai/incident/571675 Thu, 22 May 2025 08:00:41 -0000 https://status.synthflow.ai/incident/571675#cd6d3d4ca51463b36732da1106f650958f10437285d4b3ba8efd73a81901568d We’re rolling out an update on Thursday, 22 May, from 10:00-11:00am CET (4:00-5:00am ET). During this time, inbound calls to the Synthflow platform may be unavailable. You may experience temporary call drops or failures during this window. ✅ No other parts of the system will be affected. 🛠️ No action is required on your end. Thank you for your patience! The Synthflow AI Team https://status.synthflow.ai/incident/573019 Tue, 20 May 2025 16:33:43 -0000 https://status.synthflow.ai/incident/573019#7434c2f1523b493e1b01920e5af86ae2675219ac209eb936adabc416b22d44d6 Synthflow API recovered. https://status.synthflow.ai/incident/573019 Tue, 20 May 2025 16:08:29 -0000 https://status.synthflow.ai/incident/573019#f4dc2342c27825d945714506e45051cdf3d901366df9d57ea44af39ebc056c1b Synthflow API went down. https://status.synthflow.ai/incident/558609 Thu, 08 May 2025 09:41:22 -0000 https://status.synthflow.ai/incident/558609#dddb17a06ae57c113b2c24873586039bce143f615df4754583b6cd5204246bb0 Synthflow API recovered. https://status.synthflow.ai/incident/558609 Thu, 08 May 2025 09:31:47 -0000 https://status.synthflow.ai/incident/558609#98c7afdc27d53fcebac5eac327f20d4cb4f124a21ebcb651a23b5c075fa3e486 Synthflow API went down. https://status.synthflow.ai/incident/558167 Wed, 07 May 2025 15:45:34 -0000 https://status.synthflow.ai/incident/558167#01abf754cc39c3472778cf4db07816671e014b0e9b36db5e0709fc81faca69be Synthflow API recovered. https://status.synthflow.ai/incident/558167 Wed, 07 May 2025 15:31:47 -0000 https://status.synthflow.ai/incident/558167#b3baaf1bfe060c9e9183dea726c5f38c8fc13a4025d75135f570d98760246d6b Synthflow API went down. https://status.synthflow.ai/incident/546824 Thu, 17 Apr 2025 11:27:14 -0000 https://status.synthflow.ai/incident/546824#1948b2fd18a0629ee585d09a215f504bf102d170bc40d79bf96210e1f7501e22 Synthflow Website recovered. https://status.synthflow.ai/incident/546824 Thu, 17 Apr 2025 10:54:02 -0000 https://status.synthflow.ai/incident/546824#2416390919a3fa5045c316070a7125bf91b56bd6eef98015d1e45ee87eb3bf24 Synthflow Website went down. https://status.synthflow.ai/incident/546116 Wed, 16 Apr 2025 16:11:06 -0000 https://status.synthflow.ai/incident/546116#40001321be0e0138f2d23b6646eb7bcd53cfdd59088ac25f23c9b423b4e23bf8 Synthflow API recovered. https://status.synthflow.ai/incident/546116 Wed, 16 Apr 2025 15:47:59 -0000 https://status.synthflow.ai/incident/546116#e63051f089e9e5b9723369c22acb5c8818070456dc1db4e2289c0eeca2dfe0e8 Synthflow API went down. https://status.synthflow.ai/incident/546116 Wed, 16 Apr 2025 09:24:17 -0000 https://status.synthflow.ai/incident/546116#0623cd4edcd2b2c3083f03cd037d6e511cc653425165e8825e5ab873e9049bd0 Synthflow Website recovered. https://status.synthflow.ai/incident/546116 Wed, 16 Apr 2025 08:51:13 -0000 https://status.synthflow.ai/incident/546116#b00aec1474cac6b67f92e053b5f832231805629f30b79ca04da117fe35f934a5 Synthflow Website went down. https://status.synthflow.ai/incident/537081 Mon, 31 Mar 2025 03:09:09 -0000 https://status.synthflow.ai/incident/537081#69c918f8d479ef1f15f5974f5c5d6b6e8d2856e9a9958712bd95652179c7ea51 Synthflow Website recovered. https://status.synthflow.ai/incident/537081 Mon, 31 Mar 2025 02:06:43 -0000 https://status.synthflow.ai/incident/537081#7410c21e444606816241d19d50d5e8cd2499ac573ffd94a910ee91e7527aeb2d Synthflow Website went down. https://status.synthflow.ai/incident/530928 Wed, 19 Mar 2025 18:01:24 -0000 https://status.synthflow.ai/incident/530928#fa1a3f37fb1f5682d4a2ec4d2e097f31efa2f76cf1756742bb4f7b3b6fa9282c Synthflow API recovered. https://status.synthflow.ai/incident/530928 Wed, 19 Mar 2025 17:57:20 -0000 https://status.synthflow.ai/incident/530928#fe490da48bbbce700c4b76c7d3102fa4afb137482b4213a7b27c643d0c244033 Synthflow API went down. https://status.synthflow.ai/incident/529703 Mon, 17 Mar 2025 18:28:29 -0000 https://status.synthflow.ai/incident/529703#2263ea2996661d267c788bee08db93974a09f43d969d3e93f6592c6a18ed034a Synthflow API recovered. https://status.synthflow.ai/incident/529703 Mon, 17 Mar 2025 18:08:53 -0000 https://status.synthflow.ai/incident/529703#25596a1c45cc0975b834cd7cf735ee2ae1d2cb442c57ef8a8289cb98232895cb Synthflow API went down. https://status.synthflow.ai/incident/529703 Mon, 17 Mar 2025 16:41:10 -0000 https://status.synthflow.ai/incident/529703#3147e9f5d0d7b2fd4cc17934c5d1dd9ff96b60eedd50bcad2d206753169a8554 Synthflow API recovered. https://status.synthflow.ai/incident/529703 Mon, 17 Mar 2025 16:40:19 -0000 https://status.synthflow.ai/incident/529703#cc642f209e9f3a69d6ad40e9fb0ee2031b6d9a6937d008bdda2f036aa1299482 Synthflow API went down. https://status.synthflow.ai/incident/529703 Mon, 17 Mar 2025 16:33:02 -0000 https://status.synthflow.ai/incident/529703#b8d3220ceb1013c4ecb3907b887102eeafa788177837dc4f76abed1a22f2a8a0 Synthflow API recovered. https://status.synthflow.ai/incident/529703 Mon, 17 Mar 2025 16:09:07 -0000 https://status.synthflow.ai/incident/529703#009c38c9bb32170aa30c052b9fe55493ce70ed58b42e6d9c1c5ba66cc085a028 Synthflow API went down. https://status.synthflow.ai/incident/446415 Fri, 18 Oct 2024 10:30:00 +0000 https://status.synthflow.ai/incident/446415#7b54bac8dceb80fa771863f201af18dbabe412e915b0042baa2c665623359f79 Maintenance completed https://status.synthflow.ai/incident/446415 Fri, 18 Oct 2024 10:00:00 -0000 https://status.synthflow.ai/incident/446415#2cf750a0fc6df464d07dfa4081c53f0ccaee00f2982338a1ae9033cf9fa5a94b On [Date], we performed a routine update to the DNS records for api.synthflow.ai. The update involved modifying the A/CNAME records to point to the new IP addresses or services required for the API. This ensures that requests to api.synthflow.ai are properly routed to the updated infrastructure.